Q. What is your policy on refunds?

A. You may get a refund within Seven (7) days on unopened or spoilt packaged products. We reserve the right to refuse a refund. Please contact us at +880-1957-207-088 if you want to return an item. 

Q. Can I get a refund via cash?

A. No, for any sort of issue, we will update the credit to your Nakshi hat account.

Q.  Can I order over the phone?

A. Absolutely. Our hotline is +880-1957-207088. 

Q. What about quality?

A. We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the Courier. If you forget to do that, you can call us within 3 days and we will replace the item for free. 

Q. How are you sourcing your products?

A. We have deals with manufacturers. We only sell gruantted products.